FAQ's 

Explore our Frequently Asked Questions about SDE Events. Have additional questions? Contact SDE Customer Satisfaction by emailing us at CustomerSatisfaction@SDE.com or by calling 1-800-462-1478.

Who is SDE?
For over 30 years, Staff Development for Educators (SDE) has served the professional development needs of educators from across the country and around the world. As America’s leading in-service workshop and conference provider, SDE enriches the lives of hundreds of thousands of educators each year by offering the most up-to-date, cutting-edge topics, classroom resources, and the largest network of nationally acclaimed presenters available anywhere.
How is SDE handling the Coronavirus (COVID-19)?

Please visit this page to learn how SDE is handling COVID-19 (Coronavirus).

How can I bring an education expert to my school or district?
Many of the education experts and speakers who present at SDE events are available for virtual and onsite engagements. We would be happy to speak with you to assess your needs and align a customized PD plan with one (or more) of our experts. Just submit a request for a free consultation.
How do I apply to become a presenter?
To apply, complete this form and submit your application to presenterinfo@SDE.com.
What is SDE’s Federal Tax ID number?
SDE's Federal Tax ID is 31-1330847.
Can I get staff development credit for attending?
Staff development credit is available, but options vary from state to state. We recommend that you reach out to your state or school district for information on what your credit requirements are. University level PD credit is also available. Click here for more information. You can also call 1-800-462-1478 or e-mail us for specific credit inquiries.
How do I register for PD Events?
Register as an individual, or a group online by browsing any of our upcoming events, clicking register, and completing requested information. Upon receipt of your registration, a confirmation will be emailed to you.
Can I register using a purchase order (P.O.)?
We accept Purchase Orders for groups of 5 or more. Purchase Orders must be received via email at CustomerSatisfaction@SDE.com at least 48 hours before the event takes place. Access to events will not be provided until the Purchase Order is received. Payment for individuals and groups less than 5 can be made via personal and school credit cards.
What if I am unable to attend an SDE event that I am registered for and need to cancel?
We are unable to offer refunds for cancellations. However, most of our events are recorded and event registrants will have access to recordings for 30 days after the live event date. Please keep in mind, some events recording access may differ so please visit the event website for specific recording details.
How do I get an updated invoice?

If you are looking for an updated invoice related to products and Stenhouse Publishers please email CustomerService@Stenhouse.com.

If you are looking for an updated invoice for an event that occurred within the last year, please visit the event site and follow these simple steps. If the event occurred longer than one year ago, please email us at CustomerSatisfaction@SDE.com.

I received an invoice and am ready to pay. Who do I contact?
If you are paying by check, please make the check payable to SDE, Inc. or Stenhouse Publishers at P.O. Box 715104 Cincinati, OH 45271-5104. If you would like to pay with a credit card, please call 1-614-487-2261. For inquiries about your invoice, please email remittance@Stenhouse.com. Please do NOT email credit card information.
I need a certificate of attendance, where do I get that?

If the event you attended occurred within the last two weeks, we may still be processing registrations. Certificates of attendance are emailed to participants using the email you registered for the event with.

If the event you attended occurred within the last year, please follow these simple steps to access your certificate of attendance.

If the event you attended occurred outside of the last year, please contact us at CustomerSatisfaction@SDE.com and we can try to locate the certificate for you.

How do I access handouts from an event I attended?
Handouts are available for events within the last year and anything we have received will be made available to you. Please follow these simple steps to access your handouts. Please note that not all presenters submit handouts.